Question :
(i) One of the important features of planning and design management is the efficient management of resources. According to you, what are these resources and how should they be managed in order to achieve cost-effective results?
(ii) In the setting up of a hospitality unit, management has the choice to hire a franchise organisation in order to facilitate its tasks in meeting the objectives of the establishment. What are these tasks and how would a franchisor contribute to meet these objectives?