You are the employee relations specialist in the human resources department. A manager has come to you about an employee issue. The employee has been making patient accounts errors in her job as a hospital business office cashier. Research the progressive discipline process.
Create a 2-3 page report, prepared in APA style with at least 2 references, do the following:
Provide your recommendations to the manager on how to start the counseling process with the employee.
Describe some possible solutions the manager might suggest to the employee or the employee might suggest to solve these errors.
Explain how the manager will document this situation to protect the employer and to be fair to the employee.