Organizational culture plays an important role in shaping


Organizational culture plays an important role in shaping individuals' behavior within organizations and, consequently, has a significant influence on organizational performance.  Consider the culture of an organization for which you currently or used to work or belong and answer the following questions:

  1. Describe one or two key dimensions of your organization's culture. (Hint: Refer to Exhibit 2-4 on p. 45 of the textbook.)  Be sure to mention the type of organization (e.g., restaurant, hospital, etc.) you are describing.
  2. Provide one example of how employees learn your organization's culture. (Hint: Review p. 45 in the textbook.)
  3. Is your organization's culture effective?  Why or why not?

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Operation Management: Organizational culture plays an important role in shaping
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