First, see the video lecture below to learn about the tool that could be one of the more important ones for an effective leader to possess.
Discuss the following:
"Leading with Your Head and Your Heart":
Watch the video titled “Appreciating emotional intelligence” (4 min 28 s). Next, detail the significant ways that an awareness of emotional intelligence can improve a leader’s effectiveness. Select a situation in which you demonstrated emotional intelligence that improved your effectiveness as a leader, either in your professional or personal life.