Assignment:
"Health Insurance and the Labor Market" Please respond to the following:
• Analyze the implications of adverse selection in insurance markets that contain information asymmetry and community ratings. Justify your response.
• Analyze the primary ways in which analysts may use a model of the labor market to explain wage and employment figures for healthcare workers. Propose the main ways in which health status affects workers' compensation overall. Provide at least one (1) example the model in use to support your response.
Please respond to the following: Diffusion of Innovation & Customer Experience Management
o Per the text, health care consumers vary in their willingness to adopt new product offerings, with some being quicker to adopt than others. Suggest the key reasons why you believe these variances exist. Provide a rationale with at least (1) example of a situation or scenario that would support your response.
o Assess the importance of Everett Rogers' Diffusion of Innovation Model as a tool for understanding the product adoption tendencies of health care consumer. Provide at least two (2) specific examples of Everett Rogers' Diffusion of Innovation Model being used in a health care organization with which you are familiar.
o Examine the potential mutual benefits that are afforded to health care organizations and their respective customers populations when health care organizations design and manage all-encompassing customer experiences. Provide an example of such potential mutual benefits to support your rationale.
o Appraise the value of the innovation guidance for the assembly and management of customer experiences provided by Bernd Schmitt's CEM framework. Provide at least two (2) specific examples of CEM framework that apply within a health care organization with which you are familiar.