Identify five qualities of a good leader list and explain

Question

Customer Service Module Assignment-

1. Identify five qualities of a good leader.

2. List and explain four things that can be done to show leadership without position.

3. Why are many of the companies that are recognized for providing outstanding customer service known for their outstanding leadership?

4. Explain an interdependent environment. How important is it?

5. How seriously should an organization regard its informal leaders?

6. List some characteristics of excellent leaders.

7. Why are so many individuals in leadership such poor leaders?

8. Have you seen individuals who establish goals accomplishing them? Do you set your own goals?

9. What is a job aid? Create a job aid that would assist your internal or external customers.

10. What does leadership without position mean?

Answer 1

By considering the concepts and principles of Customer Service Module, respond to the following questions in a detailed manner in paragraph format. Q1. Recognize 5 qualities of a good leader. Q2. List and describe 4 things which can be done to show leadership without position. Q3. Explain why are most of the companies which are recognized for giving outstanding customer service recognized for their outstanding leadership? Q4. Describe an interdependent environment. Illustrate how significant is it? Q5. Illustrate how seriously must an organization regard its informal leaders? Q6. List some of features of the excellent leaders. Q7. Explain why are numerous individuals in leadership such poor leaders? Q8. Have you seen individuals who set up goals achieving them? Do you set your own aims? Q9. Illustrate what is a job aid? Prepare a job help which would help your internal or external customers. Q10. Illustrate what does leadership with no position mean?