How zappos connects to customers through social media


Assignment: Zappos Project

Compile your first report on Zappos (dealing with management and motivation of staff) and your second report (dealing with culture training). For the reminder of your project:

• Create a third report of 1 -2 pages on how Zappos connects to customers through social media, such as Pinterest and Instagram, to achieve customer loyalty.

• Merge all reports into one cohesive final report of at least 5-6 content pages, with your conclusion.

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Business Management: How zappos connects to customers through social media
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