How do companies go about designing products and services


Operations and Supply Chain Management, Ch. 4: Project Management

Consider the following as you read:

• How do companies go about designing products and services?

• What are some of the issues with product and services design?

• What are some of the differences in designing products for manufacturing and services?

Operations and Supply Chain Management, Ch. 25: Operations Consulting

Consider the following as you read:

• What is operations consulting and how can it help firms to become more efficient?

• What are some of the tools used by operations consultants?

• How can one execute the tools of operations consulting to improve business processes?

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Operation Management: How do companies go about designing products and services
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