Assignment:
Resolving Work Conflict
For this assignment, you will identify a workplace conflict that you are now experiencing. Address the following in a paper:
• Provide a brief description of the conflict. (Note that you should strive to be as unbiased as possible in this description; consider yourself a video camera recording the situation.)
• Consider how cultural norms may be impacting the conflict.
• Discuss the impact that the conflict has on leadership's decision making.
• Describe specific techniques that are most useful in reducing or overcoming the particular problem behavior. (Note that you should use specific terms and concepts presented in the module.)
• Present a summary of leadership de-escalation strategies that provide oversight for the conflict and turn the challenge into an opportunity.
• Postulate the potential negative and positive impacts that your techniques may have on resolving the conflict.
Assignment Requirements:
• Your paper should be 4 to 5 pages in length, not counting the required title and references pages.
• Format your paper according to theCSU-Global Guide to Writing & APA
• Cite a minimum of four scholarly sources to support your positions, claims, and observations, in addition to the textbook, three of which should be academic, peer-reviewed sources. (You may not use the required and recommended readings for this course.)