Problem:
I want to do some analysis on Silvio Napoli of Schindler's India operations. There are a few questions I want to answer and I am unsure of what direction to go in.
1. Was Silvio the right choice for general manager of Schindler's India operations?
2. As Luc Bonnard, how would you evaluate Silvio's first seven months as general manager? What advice would you offer?
3. What advice would you give Silvio regarding his decision on the non-standard glass wall elevator that has been ordered?
4. How should he deal with the challenges he is facing over transfer prices and limited technical cooperation from the European plants?