Problem:
A company called Acme Inc. is about to be launched. They plan to take orders for gift items on their website, collect the payment through an online payment system and deliver the goods through a prominent delivery agent. The customers can also track the progress of the order until it reaches the recipient. You have to decide the different systems that will need to be put in place, considering the different possibilities and scenarios during the course of the transactions.
Your assignment is to prepare a document about the possible business scenario and the different systems and their functionalities in the context of the business of Acme Inc.