Explain how would you evaluate the HCO''s culture? What measures show that the culture is effective? How would you identify opportunities for improvement in the culture?
Explain the statement "Patients are the focus of healthcare, and in the twenty-first century patients are commonly treated by teams." Is this statement true? If it''s true, what makes a team succeed? How do you get high performance from a team? What sorts of problems impair team performance, and what can be done about them?