Discuss the following:
1. From the scenario "Learnscape 1: More Help Needed - Now!", examine the role of human resources in health care organizations. Suggest a key characteristic that is required by HR to establish effective relationships with line managers, indicating the likely impact to the organization.
2. From the scenario "Learnscape 2: Tough Dad Approach", recommend a strategy that HR can use to address complaints related to a specific employee rights issue. Provide support for your recommendation