Describe the source of competitive advantage for your

Question

Part I: Interview

To gain an understanding of your selected business unit's market position, value proposition, and competitive advantage, conduct at least one interview with a mid-level or senior manager.

Use the interview to solicit the manager's perception of his or her business unit's product portfolio. Be sure to discuss the points of analysis listed below in Part II of this assignment.

Part II: Analysis

Based on the information gathered from the interview, analyze the product portfolio of your selected business unit. In your analysis, identify the business unit of your company and the product(s) and service(s) on which you will focus.

Make sure to include the following points in your analysis:

Describe the target customer for the product/service in terms of relevant characteristics that impact the marketing strategy, including location (how it should be reached) and buying habits.

Identify each customer segment's specific wants and needs. Explain why they buy your company's product or service, or a competing product or service.

Justify how well your product/service satisfies customer wants and needs. Identify any wants and needs that are not met by your product/service.

Analyze the position of your product/service in relation to the competition. Identify the main competitors. Explain how your product differs in terms of features, function, quality, price, availability, brand image, and the like. Explain why this differentiation is important to your customers.

Describe the source of competitive advantage for your product. Evaluate how sustainable is this source of advantage.

Assess the long-term sustainability of the source of differentiation and competitive advantage.

Include appropriate information from the interview in support of your answer.

Part III: Matrix

In comparing your product/service to that of the competition, construct a simple matrix in the following way:

List the key customer wants or needs on the left-hand vertical axis.

List the competing products on the top horizontal axis, starting with your product/service on the left.

For each customer want or need, indicate how well each competing product satisfies the need using a scale of 0-2.

0 = need not met

1 = need partially met

2 = need fully met

Write a 3-page paper in Word format and attach the matrix as an appendix. Apply APA standards to citation of sources.

Answer 1

The assignment is all about gaining an understanding of your chosen business value proposition, unit's market position and competitive benefit; perform at least one interview by means of a mid-level or senior manager. Make use of interview to ask for the manager's point of view of his/her business unit's product portfolio. Ensure to illustrate the points of analysis given below: Q1. Illustrate the target customer for the product or service in terms of relevant features which impact the marketing strategy, comprising the location (how it must be reached) and buying the habits. Q2. Recognize each customer segment's particular wants and requirements. Describe why they purchase your company's service or product, or a competing service or product. Q3. Validate how well your product or service satisfies customer wants and requirements. Recognize any wants and requirements which are not met by your service or product.