Case study of nestle-the infant formula controversy


Write a case study summary of Nestle:The Infant Formula Controversy. Please answer the following questions:

Question 1: What are the responsibilities of companies in this or similar situations?

Question 2: What could Nestlé have done to have avoided the accusations of “killing Third World babies” and still market its product?

Question 3: After Nestlé’s experience, how do you suggest it, or anyother company, can protect itself in the future?

Question 4: Assume you are the one who had to make the final decisionon whether or not to promote and market Nestlé’s baby formula in Third World countries. Read the section titled “Ethical and Socially Responsible Decisions” in Chapter 5 as a guide to examine the social responsibility and ethicalissues regarding the marketing approach and the promotionused. Were the decisions socially responsible? Were they ethical?

Question 5: What advice would you give to Nestlé now in light of the new problem of HIV infection being spread via mothers’ milk?

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Marketing Management: Case study of nestle-the infant formula controversy
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