Assignment:
Quality at the Milwaukee Public Health Lab
View the video about quality initiatives at the Milwaukee Public Health Lab. You will see and hear two managers/leaders in the Lab describing the quality improvement initiatives in the lab.
[Please copy and paste the following link to acces the video. The video will show on the ASQTV website (not a youtube video)]
https://videos.asq.org/quality-at-the-milwaukee-public-health-lab
1. What leadership behaviors contributed to the success at the lab?
2. How did the Milwaukee Mayor contribute to the success?
3. Could the lab have been as successful without the Mayor's contributions?
4. Could the lab have been as successful without the manager/leader's contributions?
5. Do you believe such accomplishments would be possible where you currently work? Explain?
6. What three things would have to change to make such success possible?