Question:
A senior manager wants to implement a measurement and metrics program to improve the efficiency and quality of their software development projects.
She is especially concerned with the frequency of requirement changes that occur throughout a typical project and the number of defects that are introduced early in the lifecycle but not discovered until testing.
Research and write a report describing in detail how the manager could address her concerns by implementing a measurement and metrics program based on the GQM technique.
Describe in detail the basic principles and key elements, as well as the strengths and benefits, of the GQM approach.
Feel free to use graphics or diagrams to support your descriptions.
Provide an example on how to use the GQM technique to solve the senior manager's concerns.