1. Bob, the general manager of the Stockholm Inn, suspects that the inn is still being billed for trunk lines that were disconnected some time ago. Which of the following is the best course of action for Bob to take to address this problem?
A. He should purchase a HOBIC system to check on the trunk lines
B. He should hire a telecommunications consultant to do a trunk-line study.
C. He should replace all of the trunk lines.
D. He should contact the local phone company and request a service billing record.
2. Which of the following statements about pay telephones is false?
A. Pay telephones do not have to come from the local telephone company; they can be rented or purchased from a private company.
B. Lines provided by the local telephone company to service the hotel's pay phones must be connected to the hotel's PBX system.
C. Pay phones should be placed wherever gust traffic flows or congregates.
D. All of the above statements false.
3. Which of the following colors are correct?
A. Orange/gold/yellow/brown - warmth and sunshine - cereals, breads, pastas, oils, beers, white wines.
B. Red- strength and flavor - tomatoes, peppers, fruit, meats (not fish or fowl), wines.
C. Blue - cool and hygienic - cheeses, some dairy products; good for color coding on package to suggest low calories.
D. All of the above.