Verified
Differentiation opportunities can exist within activities all beside an industry’s value chain; its possibilities contain the given as:
a. Supply chain activities that ultimately spill over to influence the performance or quality of the organization’s end product.
b. The Product R&D activities that goal at advanced product performance features and designs, applications and expanded end uses, added frequent first-on-the market victories, wider product selection and variety , greater recycling capability, added user safety, or improved environmental guards.
c. The Production R&D and technology-related activities that allow custom-order manufacture at a competent cost, construct production techniques secure for the environment, or enhance product quality, reliability and appearance.
d. Manufacturing activities that decrease product defects, avoid premature product failure, allow better warranty coverage’s, extend product life, enhanced economy of use, result in more end-user expediency or improve product appearance.
e. Outbound logistics and distribution activities that permit for quicker delivery, lower shipping costs, more precise order filling, and smaller number warehouse and on-the-shelf stock-outs.
f. Sales, marketing, and consumer service activities that result in better technical assistance to buyers, quicker repair and maintenance services, more and better product information provided to consumers, more and improved training materials for the end users, better credit terms, faster order processing, or superior customer convenience.