Define Personal grooming-In-house guest-Reference point

Question

Give a brief introduction of the term Personal grooming, In-house guest, Reference point, Paging, scanty baggage?

Answer 1

i) Paging: It is a procedure of recognizing and informing about a guest.

ii) Personal grooming: It is the procedure of grooming the staff in an optimistic manner.

iii) Reference point: It is the basis from where the information is received.

iv) In-house guest: Guests who are staying in the hotel.

v) Registration: It is one of the formalities of filling the card at the time of registration.

vi) Scanty baggage: This word is generally employed for a guest who comes with a light luggage.