Projecting a positive image of you to the caller
What are the issues which share to projecting a positive image of you to the caller?
Expert
In the telemarketing firm it is serious which you know how to make use of your voice and decide your words to project a positive image while taking or placing a call. issues that impact image over the telephone are illustrated below:
Voice tone Voice quality Pitch of the tone Rate of speech Manner Body language Use of proper words
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