Define Errand Card-Concierges-Image building

Question

Give a brief introduction of the term Errand Card, Concierges, Image building?

Answer 1

• Concierges: It can be a member of staff of a hotel who serves guests with duties alike to those of a butler.

• Errand Card: It is a task card that mentions the room number, luggage types, and guest name, that is prepared by the reception and passes to bellboy.

• Image building: building good picture of the hotel and presenting positive image of the hotel.