Define Errand Card-Concierges-Image building
Give a brief introduction of the term Errand Card, Concierges, Image building?
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• Concierges: It can be a member of staff of a hotel who serves guests with duties alike to those of a butler.
• Errand Card: It is a task card that mentions the room number, luggage types, and guest name, that is prepared by the reception and passes to bellboy.
• Image building: building good picture of the hotel and presenting positive image of the hotel.
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