Define Service brigade-Product formation
Give a brief introduction of the term Service brigade, Product formation and The Moment of Truth?
Expert
• Product formation – It can be stated as putting various products and services jointly to form a product for the fulfillment of customer wants. For instances: Hospitality is a product arrangement that is not made from a particular item.
• Service brigade- Team of employees involved in providing service
• The Moment of Truth- It is the real time when customer interacts with service employees. It is the moment of contact when no management has managed. It is the inspiration, ability, tools of the service and hope, actions, expectation of the customer examines the quality of the service.
Define the performance based incentives and rewards in multi-national enterprises.
Illustrates the controversy over do-good executives?
Write down the attributes which differentiate direct marketing?
Briefly define the term personality according to Gordon Allport?
Illustrate the benefits of franchising a restaurant? Describe in brief.
Describe briefly the different steps of a new product development process ?
When selecting a candidate, what points are considered in hotel industry?
What are the fundamental forms of an organization in dealing with or managing ethical conduct?
Write down the various extreme styles of management?
Explain about interpreting the industry attractiveness scores.
18,76,764
1921851 Asked
3,689
Active Tutors
1431436
Questions Answered
Start Excelling in your courses, Ask an Expert and get answers for your homework and assignments!!