Authenticity in the online marketing

What do you mean by the term Authenticity in the online marketing?

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The authenticity of a product might be questionable, as the real product is not accessible at the time of its purchase. Product might not turn out as predictable by the customers. Though, sites various sites, keeping this point in view are providing its customers the option to return the product when they are displeased with it after a trial. This has raised the goodwill and fame of these sites.

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