You want to evaluate your housekeeping department to make


You are the Executive Housekeeper for an 800-room high-end hotel in New York City. You saw a news report about undercover reporters checking into hotel rooms and testing the rooms for cleanliness. You want to evaluate your housekeeping department to make sure your housekeepers are meeting hotel standards for cleanliness. Describe how your program will impact the hotel's profit margins?

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Business Management: You want to evaluate your housekeeping department to make
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