You manage a pharmaceutical representative who sells to


You manage a pharmaceutical representative who sells to veterinarian clinics. This employee must make so many calls a week as well as present at lunch and learns and visit clinics personally as well as meet certain sales goals each quarter. The Rep is paid a yearly salary plus commission if meets goals.

1. Describe which one or more of the performance appraisals from Chapter 18 that could be used to assess this employee.

2. Then suggest other ways and apply knowledge from the course that is applicable.

3. Discuss and explain some of the major concepts from this entire course that will help you as you take future advance management classes.

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Operation Management: You manage a pharmaceutical representative who sells to
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