Assignment: Delivering Bad News
The responsibility for refusals within the office frequently rests on the supervisor's desk. This is a delicate communication task that you learned about in Chapter 6 of your M: Business Communication text.
Find two examples of bad-news actions you would be asked to deliver in writing in your ideal job.(Information Technology)
For example, an employee might get a refusal for a project proposal or have to write up a disciplinary action on another employee. For the client or customer, an example might be an employee having to tell a vendor the bid was rejected. Your assignment is to do the following, using the delivery mode that is usual in your ideal job:
• Write a bad-news message to an employee.
• Write a bad-news message to a client or customer.
Requirements
• Written communication: Writing should be free of errors that detract from the overall message.
• Length of paper: Two pages.
• Font and font size: Arial, 10 point.