Problem
Imagine you are in each of the situations below and you want someone in government to help you address it. Would you contact someone at the local, state, or national level? Are there any instances in which you might contact someone at more than one level? Once you have decided which level(s) of government could be involved, record your information. As an example, the first answer depends on the road-some roads are maintained by states, others by local governments.
a) There is a huge pothole in the road in front of your house.
b) You think someone is stealing the mail from your mailbox.
c) When you were looking for an apartment, you feel sure a property manager turned you down because of your race or national origin.
d) Your supervisor has threatened to fire you if you do not work on Saturdays, but that is your religion's day of rest.