Work behavior and organizational citizenship behavior


Question 1. Organizations often consider new employees to be a liability. Please explain why.

Question 2. Compare and contrast productive and counterproductive work behavior and organizational citizenship behavior.

Question 3. What is the difference between Campbell and Murphy's job performance models?

Question 4. Mental ability, job experience and personality are said to all be predictors for job performance. Select a job and highlight why one of these three is most important predictor and why?

Question 5. What is job satisfaction and how is it measured?

Question 6. What is the difference between the Job Description Index (JDI) and the Minnesota Satisfaction Questionnaire (MSQ) and explain how they are used by organizations.

Question 7. What are some of the major predictors of job satisfaction?

Question 8. Identify some of the major issues associated with workplace turnover.

Question 9. Hofstede found organizations from different cultures have different distinct values. Please describe those values he discovered and the significance they play in organizations.

Question 10. What is organizational commitment and what are some predictors for it.

Question 11. What are some consequences for organizational commitment or lack thereof?

Question 12. Define employee absenteeism, how itâ??s measured, the predictors for it, and the cross cultural differences of it.

Question 13. Describe Beehr and Newmanâ??s Model for occupational stress.

Question 14. What are ways that organizations can reduce the impact of workplace stressors?

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