Consider the following questions:
1. Identify the main external forces triggering the requirement for organizational change. Pick any three and discuss how they might necessitate behavioral change on the part of organizational employees.
2. Explore the challenges facing Stephen Elop at Nokia. What can he do to revitalize the company in the U.S. smartphone market?
3. According to Kurt Lewin, why is it so difficult to motivate employees to alter their patterns of behavior?
4. Discuss the various ways in which change theorists have attempted to introduce performance results into the implementation process.
5. How can an organization make sure that diagnosis becomes a regular and ongoing element of the way it does business?
6. Why is open dialogue so difficult to achieve in many organizations?
7. Why is it so difficult to achieve high levels of employee commitment within today's business organizations? List the factors that are working against commitment and the potential benefits to be achieved through high commitment.
8. Why do organizations find it so difficult to address the requirements of differentiation and integration simultaneously?