LEADERSHIP
Why is diversity of thought important for today's organizations? Do you think an organization can have diversity of thought if all employees are of the same race and approximately the same age and background?
Question 1. Forces driving the need for organizational change include:
globalization.
slow technological change.
decreased competition.
the failure of e-business.
Question 2. Which of the following is a tool to implement change?
Supervision
Volunteering
Participation/Involvement
Commitment
Question 3. _________ is a set of systematic techniques for changing mental concepts and generating new ones.
Lateral thinking
Idea incubator
Creativity
Idea champion
Question 4. Which of the following is key to effective brainstorming and pertains to not being timid about expressing creative thinking?
Cooperative input
No criticism
Freewheeling is welcome
Quantity desired
Question 5. Organizations that want to encourage innovation:
communicate a sense of urgency.
avoid the use of lateral thinking.
provide assistance to workers who lose their jobs.
hire people who display the characteristics of creative individuals.
Question 6. Whereas vision continues to grow and change, the mission:
also continues to grow and change.
persists in the face of changing technologies.
changes with economic conditions.
reflects environmental shifts.
Question 7. When John F. Kennedy had the vision to send a man to the moon, NASA had only a small amount of the knowledge. This example shows that:
vision reflects high ideals.
every organization needs a mission statement.
strong missions give people purpose.
Kennedy used the principle of self-reference.
Question 8. What is the stage model of planned change developed by John Kotter that means getting rid of obstacles to change?
Empowering throughout the organization to act on the vision
Leaders make the changes stick
Establishing a coalition
Communicating the vision and strategy
Question 9. Which of the following is TRUE of too much rationality?
Too much rationality is part of transformational leadership.
Too much rationality can create a compelling vision.
Too much rationality can help a leader use more experience and understanding.
Too much rationality can get in the way of creating a compelling vision and can keep a leader from using experience and understanding.
Question 10. The manager of a successful mail order clothing company decided to implement teams, but the idea failed. According to the model for making strategic decisions, this idea was:
high impact, hard to execute.
low impact, easy to execute.
low impact, hard to execute.
high impact, easy to execute.