Why is a small firm potentially in a better position to
1. Why is a small firm potentially in a better position to achieve customer satisfaction than is a big business?
2. Discuss how technology supports customer relationship management.
3. What types of information should be part of a customer profile?
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1 what techniques or sources of information can be used to develop a customer profile2 briefly describe the four stages
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1 why is a small firm potentially in a better position to achieve customer satisfaction than is a big business2 discuss
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performance task assignmentprepare a plan of action to address the following challenges faced by you as the principal
assignmentafter you have finished assessing the details in your newly obtained client list also called your book of
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