Assistance in answering questions regarding a scenario (300 - 350 ws):
Scenario:
There is a little situation in our office at work wherein there are two employees who seem to not mesh well together. Because they seem not to communicate well with one another nor work as a team I had a minor dispute with them today. It is part of my job as the HRC in our office to handle unemployment claims by compiling information to dispute the claim. I had asked one of them last week to assist me in gathering the information needed so that I can answer the claim. She didn't, saying she didn't know what took place (though it is her responsibility to know this information due to it being her site) and said she gave the paperwork to other individual to complete. The other individual stated she didn't do it and didn't think it was her place to do so. Due to this being due today, the lack of teamwork amongst them lead me having to twenty question them and get them to provide me with documentation to counter the claim. This caused irritation which also lead to a professional confrontation.
Questions:
In arbitrating the above dispute, would you prefer a binding or incentive arbitration structure?
Does it depend on the nature of the dispute?
Or the disputants? Explain your choice
Which type of award model would you prefer for your dispute?
Would you allow the arbitrator to have unrestricted discretion?
Would you instead prefer to set mutual limits on such awards?
Or would you rather use a 'final offer selection'-type strategy? Explain your answer