Problem
a) Three approaches to achieving competitive advantage for a business are cost leadership, differentiation, and focus. Is it possible for a community general hospital to use both a cost leadership and differentiation method with separate services in the hospital? Explain your response.
b) A variety of tools is available for analyzing a portfolio of strategic business units. Which of these tools would you suggest health services managers use when attempting to gain insight into the aptitudes and skills required for the manager of a soon-to-be-developed business unit? Explain your selection.