Response to the following multiple choice questions:
1. The Governor spoke from the steps of the __________ about the __________ of the strike.
Capitol; affects
Capital; affects
Capitol; effects
Capital; effects
2. I cannot __________ your report as valid unless you __________ more evidence.
accept; site
except; site
accept; cite
except; cite
3. The City __________ voted to pay for both the __________ and the interest.
Council; principal
Counsel; principal
Council; principle
Counsel; principle
4. All things considered, __________ not a bad day, since __________ is excellent.
Its; morale
It's; morale
Its; moral
It's; moral
5. don't __________ rights to citizenship.
wave your
wave you're
waive you're
waive your
6. __________ of what others say, I would __________ you to __________ to George's judgment.
Regardless; advice; defer
Irregardless; advice; defer
Irregardless; advise; differ
Regardless; advise; defer
7. Which one of the following sentences has a preposition-related error?
There was a fight between the two men.
The Cerritos Center is near to my office.
They gave a party for Mary and me.
The report was sent to everyone except her.
8. Which one of the following sentences is grammatically correct?
She should of typed the report.
Would you get a pencil off her?
The new salesclerk waited on me.
They had to wait for John and I.
9. A business letter is usually written on __________ letterhead and signed in __________ ink. The body paragraphs are __________-spaced.
white; blue; double
white or off-white; blue or black; single
white; black; single or double
white or off-white; blue; single or double
10. Which one of the following entries is an example of correct form for a date on an American business letter?
2 June, 2001
June 2, '01
6/2/01
June 2, 2001
11. Which one of the following salutations is not suitable for a business letter?
Dear Ladies and Gentlemen:
Dear Mr. Johnson:
Dear Credit Department:
Dear Director of Operations:
12. Which one of the following elements is always included in a well-written business letter?
Handwritten signature
Attention line
Postscript
Identification initials
13. When signing a business letter, you should:
include the professional or courtesy title by which you wish to be address.
omit your job title to avoid appearing pretentious.
spell out your full name if you go by a gender-neutral name, such as Chris or Pat.
sign only your initials for the sake of brevity.
14. A "bc" notation is typed:
on the original and the copies.
on the original only.
on the copies only.
without a name after it.
15. The most frequently used business letter style(s) is/are the __________ style(s).
block and modified block
simplified
modified block
block and simplified
16. Which one of the following statements about writing business letters is true?
If you forget one of the crucial points of your letter, provide the information in a postscript.
"Respectfully yours" is usually the most appropriate complimentary close for business correspondence.
If the professional title and gender of your recipient are unknown, the courtesy title "Mr/s." is the safest way to begin the inside address and salutation.
Block style gives your letter a contemporary appearance, and it is fast to key.
17. An e-mail should:
include all pertinent topics to avoid sending many separate messages.
convey a large part of its message through the use of abbreviations and emoticons.
include an inside address and a businesslike salutation and complimentary close, just like a paper letter.
preferably be about one topic, which should be summed up in the subject line.
18. Which one of the following examples illustrates the style of language appropriate for modern business letters?
"Appreciating your patronage, we remain . . ."
"If I can be of service, kindly advise . . ."
"This company sincerely regrets . . ."
"we're sorry about the mistake . . ."
19. It is absolutely essential that each and every package be square in shape.
The preceding sentence is an example of business writing that is:
positive.
negative.
too formal.
redundant.
20. Which one of the following statements about paragraphing in business letters is most accurate?
The opening paragraph should cut to the chase and demand immediate action from the reader.
The first and last paragraphs are often the longest and most detailed.
The closing paragraph should suggest a specific action.
Longer body paragraphs are more inviting for readers to "sink their teeth" into.