1. Which of the following uses a moderator to guide the work of several members? A. Working groups B. Teams C. Task forces D. Focus groups
2.The proper roles expected of the board of directors of a corporation include which of the following? A. Guarantors, guardians, and fiduciaries B. Guardians, protectors, guarantors C. Officers, custodians, and owners D. Custodians, guardians, and stewards
3. Which of the following eliminates incoming inspection of materials coming from a supplier to a buyer? A. Integrating suppliers B. Early involvement of suppliers in product design C. Supplier reduction strategies D. Supplier certification methods
4. In a manufacturing company, the number of hours it takes to manufacture a car measures organizational A. effectiveness. B. efficiency. C. dynamics. D. innovation.
5. Regarding microeconomics, which of the following considers opportunity costs? A. Accounting costs B. Manufacturing costs C. Marketing costs D. Economic costs
6. Which of the following is a self-replicating mechanism? A. Worm attacks B. Spoofing attacks C. Spamming attacks D. Virus attacks
7. Mary in the accounting department is dealing with many work-related disputes with her manager, Nancy. It has reached to a point where Mary cannot do her job anymore. Where should Mary go to file a complaint about Nancy? A. Ombudsperson B. Mediator C. Arbitrator D. Conciliator
8. Which of the following bases of power refers to a person having and sharing valuable information to others who need such information? A. Expert B. Reward C. Legitimate D. Referent
9. The scope of collective bargaining unit includes which of the following? A. Committees, arbitrators, conciliators, and mediators B. Grievances, reprisals, wages, and working conditions C. Management, unions, lobbyists, and regulators D. Consultants, contractors, advisors, and attorneys
10. When a manufacturing company raises prices for its products, it's a reflection of a/an A. decrease in balance of payments (BOP). B. increase in balance of trade (BOT). C. decrease in consumer price index (CPI). D. increase in producer price index (PPI).
11. What's the major requirement for low-context managers doing business in high-context cultures? A. Promptness B. Formality C. Flexibility D. Patience
12. Which of the following attacks refers to electronic garbage and harassment? A. Spoofing B. Worms C. Viruses D. Spamming
13. The best way to treat a computer-based customer relationship management system is to consider it as a/an _______ system. A. back-end B. bridge C. front-end D. integrated
14. Which of the following groups is the primary cause for an organization's failure? A. Management B. Customers C. Competitors D. Suppliers
15. Just-in-time strategies _______ investment in inventories. A. semi-increase B. increase C. decrease D. semi-decrease
16. Marketing management focuses on _______-term results. A. intermediate B. short C. near long D. long
17. Marketing and sales management should focus more on doing A. cross-selling and lateral-selling. B. lateral-selling and down-selling. C. up-selling and cross-selling. D. up-selling and down-selling.
18. Organizational controls affect which of the following? A. Ethics, fraud, costs, audit, and risks B. Fraud and audit C. Risks and costs D. Ethics and laws
19. Regarding supplier performance measurement, a supplier's willingness to participate in the minimum purchase requirement comes under _______ measures. A. cost/price B. delivery C. quality D. service
20. Which of the following represents the costs associated with safety stock as a cushion? A. Quality B. Stock-out C. Ordering D. Carrying
21. The Securities Act of 1933 focuses on _______ transactions. A. computer trading B. primary C. secondary D. over-the-counter
22. _______ show the amount of time needed to complete activities as well as the amount of activity that needs to be completed within a timeframe. A. Fishbone diagrams B. Process diagrams C. Gantt charts D. Organizational charts
23. John (the seller) and Tom (the buyer) entered into a contract for the sale and purchase of an Item K for $12,000. Later, John finds out that Tom wants to resell the item to Gary, a reseller, for a 10% profit after the purchase. John breaches the contract and sells the item directly to Gary, instead of to Tom. The market price of the Item K at the time of breach is $14,000. Now, Tom sues John for the breach of the contract. How much Tom can expect in compensatory damages from John? A. $2,000 B. $2,600 C. $1,200 D. $1,400
24. Higher-level managers need A. less soft skills and more hard skills. B. more soft skills and less hard skills. C. no soft skills and all hard skills. D. average soft skills and average hard skills.
25. What are the internal factors affecting job recruiting? A. Demand for labor B. Promotion policies C. Legal considerations D. Supply of labor
26. Backward or reverse electronic auction occurs between A. many buyers and many sellers. B. one buyer and one seller. C. one seller and many buyers. D. one buyer and many sellers.
27. Which of the following bases of power is based on an individual's charisma? A. Legitimate B. Reward C. Coercive D. Referent
28. Which of the following represents the correct sequence of tasks in the human resources department? A. Job description → Job analysis → Job design → Job specifications B. Job specifications → Job analysis → Job design → Job description C. Job design → Job analysis → Job description → Job specifications D. Job analysis → Job design → Job specifications → Job description
29. Which of the following types of inventory decreases when customers are buying heavily and production management wasn't able to meet the customer demand? A. Work-in-process B. In-transit C. Finished goods D. Raw materials
30. A recent regulatory audit of RBI Financial Corporation revealed that the company is in compliance with six new regulations and noncompliance with three new rules. The RBI legal counsel gathered the following financial data with the cooperation of functional management. All data is in thousands (k). What is the out-of-pocket cost of noncompliance for the RBI Corporation? Cost of planning $5K Cost of hiring employees $10K Fines and penalties $100K Cost of training $6K Cost of implementation $20K Court costs $1K Cost of reporting $2K Cost of legal fees $15K Reputation costs $50K End of exam A. $166k B. $129k C. $121k D. $116k.