1. If a prospective employee is an obvious misfit from outward appearance and conduct, then he or she will be rejected after the _____.
proficiency test
diagnostic interview
preliminary screening
in-depth interview
2. Which of the following is an advantage of cross-training?
It helps employees specialize in their area of work.
It is the most effective way to increase employee attrition.
It is most effective for young people who cannot finish a high school program.
It is an effective way to keep workers more interested in their jobs.