1. What was found in research on the effectiveness of self-managed teams?
a. The results were inconsistent across studies
b. Productivity and quality improved substantially
c. Turnover and absenteeism were higher
d. Organizational commitment usually increased
2. Which statement is most accurate according to the research on gender and leadership?
a. Women are more effective than men as leaders in organizations
b. Men and women have an equal opportunity to be effective leaders
c. Men and women do not differ in their effectiveness as leaders
d. Men are more effective than women as leaders in organizations
3. The following are all guidelines for managing diversity, except
a. Promoting understanding of different values, beliefs, and traditions
b. Placing higher standards of performance for women than for men
c. Taking disciplinary action to stop harassment of women or minorities
d. Explaining the benefits of diversity for the team or organization
4. The following are all types of teams, except:
a. Self-Managed
b. Cross Functional
c. Horizon
d. Virtual
5. Which is a determinant of team performance?
a. External coordination
b. Mutual Trust and cooperation
c. All of the Answers
d. Member skills and role clarity
6. Which is a guideline for team building?
a. Emphasize common interests and values
b. Propose improvements not already included in the team’s suggestions
c. Keeping the discussion focused on behaviors rather than on individuals
d. Provide your own assessment of team performance
7. Which is an example of promoting an ethical climate?
a. All of the answers
b. Help others find fair and ethical solutions to conflicts
c. Recognize and reward ethical behavior by others
d. Initiate support services (e.g., ethics hotline)
8. Initiating discussions with followers or colleagues about ethics and integrity is an example of:
a. None of the answers
b. Promoting an ethical climate
c. Promoting an diverse climate
d. Promoting a fair climate
9. Informing the proper authorities about dangerous products or harmful practices is an example of:
a. Opposing ethical practices
b. Opposing Fair practices
c. Opposing unethical practices
d. Promoting an unfair climate
10. The primary responsibility of the leader of a decision group is to:
a. Structure the discussion in a systematic manner
b. Encourage group members to reach an agreement quickly
c. Suggest good ideas for solving the problem
d. Ensure that everybody has equal influence