Assignment Task 01 - Case Study
The following task must be demonstrated in a workplace or conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:
- A site where ICT needs and strategic directions of the enterprise may be coordinated.
- Detailed information relating to a business strategic plan.
- Information on a range of ICT business solutions.
For this task you are to complete the following steps to match ICT needs with the strategic direction of an enterprise.
Perform the following steps to evaluate the current business strategy:
Q1. Analyze the current strategic plan and objectives of the organization comparing with the industry environment. Document your findings.
Q2. What types are ICT systems and practices are currently in use?
Q3. Monitor the resource use and effectiveness of the technology that is in place in the enterprise.
Q4. Determine the possible ICT gaps and improvement opportunities by comparing the analysed information, that is related to the current ICT systems in practice and the proposed changes to be in line with the strategic plan.
Q5. Report to the appropriate person, information regarding the ICT gap, opportunities to improve the systems and proposed changes.
Evaluate the effect of changes by completing the following steps:
Q6. Provide explanation how proposed changes in ICT systems may help to meet strategic objectives of the organization including a practical example.
Q7. Determine the challenges on implementation of the proposed changes to the ICT systems and products.
Q8. Out of the several proposed changes, how would you prioritize them in terms of optimizing opportunities.
Q9. Accurately document your findings and forward them to the appropriate person for feedback.
Perform the following steps to develop and document an action plan:
Q10. Work on the action plans to implement the proposed changes, ensuring to do so in accordance with the organisational policy and procedures. Consider the prioritized work schedule prepared previously in evaluation phase.
Q11. Define and document the details of the plans for the implementation, standards and targets including timelines.
Q12. Forward the developed documentation to the appropriate person for feedback and approval.
After you have successfully completed the above steps, match ICT needs with the strategic direction of an enterprise, you will need to sit down with your assessor, discuss on the following items and provide summary in the written form.
Q13. The methods of analysis used throughout the task.
Q14. The hardware platform including ICT network currently used by the organisation.
Q15. The technology and product directions identified and assessed for evaluating and forecasting technology trends.
Assignment Task 02:
Part A:
Your task is to research the following topics and write a report outlining your findings. Use the following questions as a guide to your research:
1. Choose at least two operating systems and outline the functionality of each in relation to forecasting for planning.
2. Discuss the advantages and disadvantages of each system in relation to planning.
Ensure your report in discussed in detail and all references are made correctly. This assessment should be a minimum of 50o words in length.
Part B:
The following questions require short answers which are approximately of 50 - 80 Words.
Q1. What is the purpose of analyzing the strategic direction and plan of the organization in order to match Information Technology to their needs?
Q2. What does the strategic plan of an organization outline?
Q3. How would you effectively conduct a gap analysis?
Q4. Who might you need to report information of the effect of ICT developments to?
Q5. List and describe the possible effects of ICT developments on an organization?
Q6. What information might you gather during a review process?
Q7. What do you need to ensure when documenting findings to submit for feedback?
Q8. What should feedback on proposed changes contain?
Q9. What should plans to implement proposed changes include?
Q10. Outline the process used for change management.
Q11. What will action plans using the SMART acronym be?
Q12. What standards should be contained in an implementation plan?
Q13. What information needs to be provided to appropriate people when changes are made to implementation and action plans?
Q14. Who might you report to for feedback?
Q15. What are the methods of competing and complementary internal and external operating environments of the enterprise?
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