Q1: What trigger event forced Company X to consider changing the way they produced their product for 20 years? Was the trigger event internal or external? Explain.
Q2: Elaborating on the contents of Exhibit 1.4 (Spector: p.10), discuss one of responses to change exhibited by the employees and the three managers and explain why this behavior is a favorable or an unfavorable response for a successful change implementation.
Q3: Consider the chapter contents (Spector, pp. 41-46) and elaborate on why this is a good/bad idea.
Q4: What do the scores tell you about this applicant? How engaged would the manager be in the implementing stages of your changes? Will the promotion be a motivating factor, given the results of the manager's need for achievement?
Q5: What motivating strategies can the middle manager use to influence the lower manager to be committed to the organization's goal of change implementation?
Q6: Since there will be conflicts between the manager and the two other lower level managers and the employees, determine whether the individual is able to handle the conflicts which may arise and has the negotiating style needed for this mission.
Q7: You have to decide whether the lower level manager is the one for the job. Given all the results of the eight analyses in the personnel file, discuss your final decision of why you would or would not move forward with your strategy of motivating the lower level manager to help you successfully implement the necessary changes in your organization.