Homework: MANAGING HUMAN RESOURCES
Length: 4 pages.
Overview
As a health education program director/coordinator, you will likely be called upon to supervise/manage staff responsible for implementing your health education programs. In this capacity, you may encounter situations in which members of your team are underperforming. The following video clip depicts such a scenario and two ways in which a manager/supervisor might respond.
YouTube Video: "Work Scenarios with Supervisors"
Task
After viewing the clip and reading Chapter 40, Section 1 of the Community Tool Box (i.e., Achieving and Maintaining Quality Performance), address the following questions in a four-page essay:
Discuss the merits of each of the approaches taken by the manager upon realizing that his employee was underperforming.
1. What might the implications of adopting the former approach be for this employee's performance? Explain.
2. What might the implications of adopting the latter approach be for this employee's performance? Please explain.
3. What are the basic principles of Total Quality Management (TQM)? Which TQM principles seem most relevant to the scenario shown in the video clip? Why?
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.