What methods can it use to make sure its initiatives have


1. Develop a strategic plan for a business using the 9 steps in the strategic planning process including the characteristics of three basic strategies: cost leadership, differentiation, and focus. Create clearly defined mission and vision statements for a potential business.

2. Does knowing someone from the business unit make them more likely to support IT goals and initiatives? Why or why not?

3. What methods can IT use to make sure its initiatives have the support of business leadership?

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Operation Management: What methods can it use to make sure its initiatives have
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