Assignment:
Question
1. In business forecasting, what is usually considered a medium-term time period?
- Six weeks to one year
- One to six months
- One to five years
- Three months to two years
2. If a firm produced a standard item with relatively stable demand, the smoothing constant alpha (reaction rate to differences) used in an exponential smoothing forecasting model would tend to be in which of the following ranges?
- 20 to 80 percent
- 60 to 120 percent
- 5 to 10 percent
- 20 to 50 percent
3. A project starts out as which of the following?
- A statement of work
- A series of milestones
- A latest-start-time estimate
- Critical path method (CPM)
4. Which of the following is a time-to-market performance measure used in judging product development performance?
- Customer loyalty
- Yield
- Frequency of new-product introductions
- Product reliability
5. A major competitive dimension that forms a company's strategic operational competitive position in their strategic planning is which of the following?
- Straddling
- Automation
- Cost or price
- Focus
6. There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
7. Which of the following is an alternative possible service encounter included in the service-system design matrix?
- Face-to-face distance
- Internet
- Automated teller (ATM)
- Questionnaire response
8. Which of the following is a reason that firms must develop more new products than ever?
- They are replacing old customers with new ones
- Product life cycles are shorter
- Commitments to joint venture partners
- To amortize heavy investments in development labs
9. In setting up a kanban control system you need to determine the number of kanban card sets needed. If the expected demand during lead time is 25 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 5, and the lead time to replenish an order is 5 hours, what the number of kanban card sets is needed?
10. We would expect to see which of the following in an MRP system's inventory status file?
- Late/early delivery records
- Labor efficiency
- End items produced
- Scrap parts
11. For which of the following should we use an R-chart to monitor process quality?
- Student grades measured from 1 to 100
- Deciding whether an airliner has sufficient fuel for its trip
- Determining whether vehicles from a motor pool will run
- Weighing trucks at a highway inspection station to determine if they are overloaded
12. Capacity planning that involves hiring, layoffs, some new tooling, minor equipment purchases, and subcontracting is considered as which one of the following planning horizons?
- Intermediate range
- Current
- Short range
- Long range
13. A material requirements planning system is an example of which of the following scheduling systems?
- Finite loading, forward scheduling
- Finite loading, backward scheduling
- Infinite loading, forward scheduling
- Infinite loading, backward scheduling
14. Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?
- The service process and service product can be developed independently.
- The service package is the major output of the development process.
- Manufacturing is far more capital intensive than services.
- The service package has the same legal protection available to manufactured goods.
15. Which of the following is one of Dr. Eli Goldratt's rules of production scheduling for optimized production technology?
- Balance the capacities, not the flows
- Do not allow bottlenecks to govern the flow of the line
- An hour lost at a bottleneck saves an hour for the entire system
- Utilization and activation of a resource are not the same
16. A company can produce a small lot of products the first time at a cost of $2,000. If their 85 percent learning curve allows them to reduce their costs on each lot, what is the total cost of producing 5 lots?
- $8,062.00
- $4,031.00
- $10,000.00
- $9,376.50
17. The objectives of work center scheduling include which of the following?
- Avoiding tradeoffs
- Providing variety to workforce
- Following all the priority rules
- Minimizing setup costs
18. Which of the following is a multifactor measure of productivity?
- Output/Inputs
- Output/(Materials)
- Output/(Labor + Capital + Energy)
- Output/All resources used
19. You want to determine the upper control line for a p-chart for quality control purposes. You take several samples of a size of 100 items in your production process. From the samples, you determine the fraction defective is 0.05 and the standard deviation is 0.01. If the desired confidence level is 99.7 percent, which of the following is the resulting UCL value for the line?
20. According to the theory of constraints, which of the following is a financial measurement that can be used to measure the firm's ability to make money?
- Inventory
- Sales
- Throughput
- Net profit
21. The Pareto principle is best applied to which of the following inventory systems?
- ABC classification
- Fixed-order quantity
- Fixed-time-period
- EOQ
22. The centroid method for plant location uses which of the following data?
- Transport times between facilities
- Correlation matrix of existing facilities
- Volume of goods to be shipped between existing points
- Inbound transportation costs
23. You are a consultant called in to estimate the costs after the employees learn how to do a job more efficiently by repetition of new product. You find a company can produce a product the first time at a cost of $5,000. If their 90 percent learning curve allows them to reduce their costs on each unit, what is the total cost of producing 100 units of the new product?
- $500,000
- $390,000
- $250,687
- $290,700
24. Assuming no safety stock, what is the reorder point (R) given an average daily demand of 78 units and a lead time of 3 days?
- 26
- 78
- 421
- 234
- 78* 3 = 234
25. You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project, and separate project managers will be responsible for separate projects. These project managers will report to you. Which project management structure is being used?
- Matrix project
- Task force
- Functional project
- Pure project
26. Which of the following is a measure of operations and supply management efficiency used by Wall Street?
- Earnings per share growth
- Dividend payout ratio
- Current ratio
- Receivable turnover
27. What is a work breakdown structure?
- A Gantt chart
- A definition of the hierarchy of project tasks, subtasks, and work packages
- A list of the activities making up the higher levels of the project
- A depiction of the activities making up a project
28. What transportation mode has very high initial investment costs but gives a very low cost per mile for products that are highly specialized and require no packaging?
- Pipeline
- Highway
- Rail
- Water
29. In development of an operations and supply chain strategy, which of the following may be an important product-specific criteria to consider?
- Focus
- Supplier after-sale support
- Production lot size
- Learning curve
30. The ability to rapidly and inexpensively switch production from one product to another enables what are sometimes referred to as:
- Economies of scale
- Economies of scope
- Economies of size
- Economies of shape