Discussion Post
Part I: Needs Analysis
In this discussion forum you will evaluate an organizational training scenario and apply a training needs analysis. Read the following scenario:
Scenario: A manager says, "We need a training course on time management. We have 30 field representatives coming in for a conference next week and only 20% of them are actually meeting their goals. This is disappointing because they had the training four months ago but still have not met their overall goals in sales and customer service. I want you to give them a half-day training on time management."
Describe in detail how you would respond to and proceed in this situation. In your post, respond to the following questions:
i. What is the purpose of a training needs analysis (TNA)?
ii. How do you determine when needs analysis should be conducted?
iii. Is it always necessary to conduct a TNA?
iv. What methods and tools would you use to help this manager?
Part II: Levels of Analysis
In this discussion forum you will examine the differences between, and the relationship among, the following levels of analysis: organizational analysis, operational analysis, and personal analysis. Provide more than a basic definition of the analysis. Generate at least two important questions to ask when conducting each level of analysis. Identify at least two techniques, sources of data, or methods to collect data for each level of analysis.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.