What is the definition of quality for your operation, Operation Management

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What is the definition of quality for your operation

Problem

When evaluating the company, NetFlix Inc.

1. How will a culture of quality appear within your organization?
2. What is the definition of quality for your operation?
3. How do the employees know if they are meeting the quality standards?
4. Does your quality program take into account customer feedback? How?

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Operation Management: What is the definition of quality for your operation

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