What is the balance of a typical customer


Discuss the below:

Century National Bank

Assume that you work in the Planning D partment of the Century National Bank and report to Ms. Lamberg. You will need to do some data analysis and prepare a short written report. Remember, Mr. Selig is the president of the bank, so you will want to ensure that your report is complete and accurate. A copy of the data appears in Table 1.

The Century National Bank has offices in several cities in the Midwest and the southeastern part of the United States. Mr. Dan Selig, president and CEO, would like to know the characteristics of his checking account customers. What is the balance of a typical customer? How many other bank services do the checking account customers use? Do the customers use the ATM service and, if so, how often? What about debit cards? Who uses them, and how often are they used?

To better understand the customers, Mr. Selig asked Ms. Wendy Lamberg, Director of Planning, to select a sample of customers and prepare a report. To begin, she has appointed a team from her staff. You are the head of the team and responsible for preparing the report. You select a random sample of 60 customers. In addition to the balance in each account at the end of last month, you determine: (1) the number of ATM (automatic teller machine) transactions in the last month; (2) the number of other bank services (a savings account, a certificate of deposit, etc.) the customer uses; (3) whether the customer has a debit card (this is a relatively new bank service in which charges are made directly to the customer's account); and (4) whether or not interest is paid on the checking account. The sample includes customers from the branches in Cincinnati, Ohio; Atlanta, Georgia; Louisville, Kentucky; and Erie, Pennsylvania.

1. Develop a graph or table that portrays the checking balances. What is the balance of a typical customer? Do many customers have more than $2,000 in their accounts? Does it appear that there is a difference in the distribution of the accounts among the four branches? Around what value do the account balances tend to cluster?

2. Determine the mean and median of the checking account balances. Compare the mean and the me­dian balances for the four branches. Is there a difference among the branches? Be sure to explain the difference between the mean and the median in your report.

3. Determine the range and the standard deviation of the checking account balances. What do the first and third quartiles show? Determine the coefficient of skewness and indicate what it shows. Because Mr. Selig does not deal with statistics daily, include a brief description and interpretation of the standard deviation and other measures.

X1= Account balance in $

X2 = Number of ATM transactions in the month

X3 = Number of other bank services used

X4 = Has a debit card (1 = yes, 0 = no)

X5 = Receives interest on the account

X6 = City where banking is

x,

 

X2

 

X3

 

X4

 

X5

 

X6

 

1756

 

13

 

4

 

0

 

1

 

2

 

748

 

9

 

2

 

1

 

0

 

1

 

1501

 

10

 

1

 

0

 

0

 

1

 

1831

 

10

 

4

 

0

 

1

 

3

 

1622

 

14

 

6

 

0

 

1

 

4

 

1886

 

17

 

3

 

0

 

1

 

1

 

740

 

6

 

3

 

0

 

0

 

3

 

1593

 

10

 

8

 

1

 

0

 

1

 

1169

 

6

 

4

 

0

 

0

 

4

 

2125

 

18

 

6

 

0

 

0

 

2

 

1554

 

12

 

6

 

1

 

0

 

3

 

1474

 

12

 

7

 

1

 

0

 

1

 

1913

 

6

 

5

 

0

 

0

 

1

 

1218

 

10

 

3

 

1

 

0

 

1

 

1006

 

12

 

4

 

0

 

0

 

1

 

2215

 

20

 

3

 

1

 

0

 

4

 

137

 

7

 

2

 

0

 

0

 

3

 

167

 

5

 

4

 

0

 

0

 

4

 

343

 

7

 

2

 

0

 

0

 

1

 

2557

 

20

 

7

 

1

 

0

 

4

 

2276

 

15

 

4

 

1

 

0

 

3

 

1494

 

11

 

2

 

0

 

1

 

1

 

2144

 

17

 

3

 

0

 

0

 

3

 

1995

 

10

 

7

 

0

 

0

 

2

 

1053

 

8

 

4

 

1

 

0

 

3

 

1526

 

8

 

4

 

0

 

1

 

2

 

1120

 

8

 

6

 

1

 

0

 

3

 

1838

 

7

 

5

 

1

 

1

 

3

 

1746

 

11

 

2

 

0

 

0

 

2

 

1616

 

10

 

4.

 

1

 

1

 

2

 

1958

 

6

 

2

 

1

 

0

 

2

 

634

 

2

 

7

 

1

 

0

 

4

 

580

 

4

 

1

 

0

 

0

 

1

 

1320

 

4

 

5

 

1

 

0

 

1

 

1675

 

6

 

7

 

1

 

0

 

2

 

789

 

8

 

4

 

0

 

0

 

4

 

1735

 

12

 

7

 

0

 

1

 

3

 

1784

 

11

 

5

 

0

 

0

 

1

 

1326

 

16

 

8

 

0

 

0

 

3

 

2015

 

14

 

4

 

1

 

0

 

4

 

1044

 

7

 

5

 

1

 

0

 

1

 

1885

 

10

 

6

 

1

 

1

 

2

 

1790

 

11

 

4

 

0

 

1

 

3

 

765

 

4

 

3

 

0

 

0

 

4

 

1645

 

6

 

9

 

0

 

1

 

4

 

32

 

2

 

0

 

0

 

0

 

3

 

1266

 

11

 

7

 

0

 

0

 

4

 

890

 

7

 

1

 

0

 

1

 

1

 

2204

 

14

 

5

 

0

 

0

 

2

 

2409

 

16

 

8

 

0

 

0

 

2

 

1338

 

14

 

4

 

1

 

0

 

2

 

2076

 

12

 

5

 

1

 

0

 

2

 

1708

 

13

 

3

 

1

 

0

 

1

 

2138

 

18

 

5

 

0

 

1

 

4

 

2375

 

12

 

4

 

0

 

0

 

2

 

1455

 

9

 

5

 

1

 

1

 

3

 

1487

 

8

 

4

 

1

 

0

 

4

 

1125

 

6

 

4

 

1

 

0

 

2

 

1989

 

12

 

3

 

0

 

1

 

2

 

2156

 

14

 

5

 

1

 

0

 

2

 

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Basic Statistics: What is the balance of a typical customer
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