What is one area of your organization or department where you can make the biggest difference in performance? Look at the holistic model as discussed in the course text. Are you learning before, during, or after? Do you have a way to routinely capture and refresh the knowledge gained? Who are the people involved? Is there a community that would feel accountable for looking after and sustaining this knowledge?
This is the textbook for reference (listed below)
Collison, C., & Parcell, G. (2004). Learning to fly: Practical knowledge management from leading and learning organizations (Updated ed. with free CD-ROM). West Sussex, UK: John Wiley & Sons Limited/Capstone Publishing Limited.