What is meant by the term exception reporting? What are the advantages and the drawbacks of this type of reporting?
Exception reports concentrate onto what has not gone as per plan, the idea being which things going as per plan is what is supposed to occur and therefore can be assumed unless informed otherwise. The great benefit of exception reporting is that this makes for short, succinct reports which focus management’s attention where this must be on what is going wrong. Though, due to this, pure exception reporting tends to suppose a rather negative cast and the recipients of the reports will acquire the impression which everything is going wrong – since that is all they are told regarding! Therefore, most managers tend to depart by the pure exception format to emphasise the achievements, and also the problems, of their team.