1. What is "root cause analysis" and how can it help you with your personal case study for this class? How will you approach "root cause analysis"?
2. What five factors that are relevant to employees relations.
3. Murphy (1941), in his discussion of leadership, defines leadership as a sociological phenomenon and suggests that it is not a psychological phenomenon. Define leadership sociologically and psychologically. Why does Murphy take the position that it is essentially sociological in nature?