Discussion Post: Medical Social Work in Chronic Illness Care & Management
Social workers need to communicate effectively with service-users, other social workers, their supervisors, and other professionals. Communication is of necessity, a two-way process, involving a minimum of two people. Using Table 5.1, "Effective Interpersonal Communication Skills," and Table 5.3, "Ineffective Interpersonal Communication Skills," in your book, complete the following questions:
• What effective communication skills you possess and how you can build on them?
• What effective communication skills do you need to work on?
• How does effective communication promotes successful outcomes?
• In what ways does ineffective communication threaten successful outcome?
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.